customer service

2 posts

Customer Service

Great Customer Service…What does it mean to You? by Sigrid de Kaste Many small business owners talk about great customer service. They write in their marketing material about how exceptional they are in their customer service…but are they? Interestingly, great customer service seems to exist more in the business owners […]

Customer Service

Customer Service Language

What’s Your Customer Service Language? It’s the time of the year where everyone is tense…stressed and under time pressure and it all makes for a bad time at the shops You’re out there in a rush wanting to purchase and the line up at the check out is long or […]